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FREQUENTLY ASKED QUESTIONS

 

Not necessarily. You will have been referred so that a Consultant Surgeon can review you and arrange any investigations that may be required.

Even though most conditions, are not cancerous any different or unusual changes should be investigated to exclude the possibility of malignancy. Also the sooner any problems are dealt with, the better the outcome is likely to be.

Simply call 0207 563 1234, Monday to Friday between 8am and 6pm (5.30 pm on Fridays). If you are expecting your medical insurer to pay, you will need a referral letter from your GP, to see the Consultant. Please bring this with you to your first appointment.

The Consultant Colorectal surgeons are generally available on Monday, Wednesday, Thursday and Friday so an appointment can usually be arranged within 24-48 hours of the request.

We have two Consultant Colo-Rectal Surgeons and two General Surgeons. However if you wish to see a specific surgeon please mention this when booking, although this may lead to a small delay when booking.

We understand how anxious and sometimes embarrassed you may feel about your appointment, but our fully trained staff  aim to make your visit as comfortable and relaxed as possible. Please do not hesitate to tell the Consultant or Clinic Nurse if you are overly concerned. They will be pleased to answer your questions and put your mind at rest.

Yes. We will inform your GP and any other relevant specialists in writing, of all consultations, investigations and treatments that you have received.

If surgery is required this will be made at a mutually convenient time.

If surgery is not required any follow-up treatment will be explained to you.

The cost for an Initial consultation will not exceed £250, a follow up consultation will not exceed £180 and a Second Opinion will not exceed £400. There are additional charges for any investigations or diagnostic tests.

Charges are routinely covered in full by all medical insurers, subject to individual policy benefit limits, restrictions and excesses. If you require surgery, you will be given an estimate of the Consultant Surgeon’s fees, so that you can check your level of cover with your insurer.

If you are not covered by medical insurance, we offer all-inclusive packages for surgery. For more information on charges please contact us on 0207 563 1234.

We are registered with the Care Quality Commission and subject to their audit process. Internally we are managed by a Medical Advisory Committee (MAC) who ensure that all regulatory matters are kept up to date and manage the conduct of the Consultants with admitting rights to 108 Harley Street. There are also regular multi-disciplinary team meetings that deal with both ongoing professional education and case management.

Do not hesitate to call us on 0207 563 1234 and you will be directed to the most appropriate person to answer your enquiry.

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